Recliner Sofa Wingback Chair w/Massage Function
While browsing on Amazon, I came across this recliner by Giantex. Since this product was new to Amazon, there wasn't any reviews to help me to make an informed purchase. I browsed at other recliners that were similar in construction, and size, and in the same price bracket. The massage function was an additional benefit. I really just needed a chair. I eventually chose this one.
It's not bad, for a petite recliner. It is petite. It's designed like a chair that reclines, not a recliner. The height of the back piece from seat cushion to top, is about 25". I am 5'6 1/2" and when the chair is in a fully upright (seated) position, I cannot rest my head on it. The back piece reaches to just about the middle of my neck. However, in any of the reclining positions, I am able to rest my head onto the back of it. If you are 5'5" or shorter, it's a good fit. If you are any taller, it's not going to work out very well as a typical recliner. I think that it is most suitable as a recliner for a teen or young child's game room, but it can work for adults also. It is great for small spaces and fits comfortably in a studio apartment.
Giantex Recliner leather Chair
Despite the minor inconvenience of the height of the back piece, it's a lot nicer "in person" than it is online. It looks like any other faux leather chair. The frame is very sturdy and the cushions are a decent depth, though there isn't a lot of cushion around the armrests, or sides. Since this chair has a modern design, the arm rests are positioned lower than those on other recliners, but they are still at a comfortable height on which to rest ones arms.
It is a lot more comfortable than I expected for it to be. It's certainly not a La-Z-Boy or a Serta, but it is still very nicely made, and the comfort level is adequate. I sat in the chair, as I worked on my laptop, and wrote this review. The massage function works extremely well and is comparable to any other massage chair on the market. I wasn't expecting for it to work as well as it did.
Is Giantex Recliner Chair Back Piece And Legs
The box in which it arrives weighs about 60lbs. If one is in need of transporting it up a flight of stairs, it's definitely a two person job. It is nicely packaged. It arrives almost completely assembled. Further assembly takes about five minutes - literally. All one needs to do is attach the back piece and legs, and plug in the massage wires. The feet are made of a hard plastic and screw easily into the pre-drilled holes in the bottom of the chair.
The Customer Service By Giantex
One thing that really impressed me was the customer service by Giantex. The shipment of this recliner was delayed by eight days due to Covid-19 shipping delays. I contacted the seller and was going to cancel my order. The seller was quick to respond, and very apologetic, even offering a slight discount if I could just wait a few more days. I chose to do that, mostly because I just really needed a chair to sit in. This was not a Prime purchase, but shipping was eventually quick after the initial delay. I give Giantex five stars for excellent customer service.
Overall, I am satisfied with my purchase, and on account of their exemplary customer service, I would definitely purchase additional pieces from Giantex again.
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